Customer Portal Currently Down

Incident Report for Traveling Mailbox

Resolved

This incident has been resolved.

Posted Jan 13, 2020 - 10:49 EST

Update

We are continuing to monitor for any further issues.

Posted Jan 13, 2020 - 10:47 EST

Monitoring

A fix has been implemented and the site has returned online. We apologize for the inconvenience.

Posted Jan 13, 2020 - 10:46 EST

Identified

Our Developers have identified the problem and are actively working to fix the issue.

Posted Jan 13, 2020 - 10:46 EST

Investigating

The main customer portal at my.travelingmailbox.com is currently down. Our Developers are currently investigating.

Posted Jan 13, 2020 - 10:24 EST

This incident affected: Online Mailbox Portal.