Customer Portal Currently Down

Incident Report for Traveling Mailbox

Resolved

This incident has been resolved.
Posted Jan 13, 2020 - 10:49 EST

Update

We are continuing to monitor for any further issues.
Posted Jan 13, 2020 - 10:47 EST

Monitoring

A fix has been implemented and the site has returned online. We apologize for the inconvenience.
Posted Jan 13, 2020 - 10:46 EST

Identified

Our Developers have identified the problem and are actively working to fix the issue.
Posted Jan 13, 2020 - 10:46 EST

Investigating

The main customer portal at my.travelingmailbox.com is currently down. Our Developers are currently investigating.
Posted Jan 13, 2020 - 10:24 EST
This incident affected: Online Mailbox Portal.